FAQs

Our most frequently asked questions are below, and we're always happy to help. Please fill in the form below if you can't find what you're looking for.

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Why is hemp fabric a kinder choice for people and planet?

From its organic nature, ability to regenerate the soil and sequester carbon dioxide, hemp is a true standout among crops.
Hemp can be grown in a variety of climates with less land and water requirements than cotton or linen, and grows so densely that there is no need for the use of chemical pesticides or herbicides, making it naturally hypoallergenic.

Read more here.

What's the best way to care for my buddie mat?

To keep your buddie mat looking and feeling its best, a cool/warm gentle machine or hand wash is recommended. Do not soak, bleach, or tumble dry. Air dry out of direct sunlight if possible.

How much is shipping?

We ship throughout Australia and offer free standard shipping for orders over $200.  All other orders are shipped at a flat fee of $15.

What's your return policy?

We have a 10-day return policy, which means you have 10 business days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn and unused, with tags, and in its original packaging.

You can view the complete returns policy and process here.

I'm a retailer interested in stocking your product. Do you wholesale?

Yes, we do! If you’re a like-minded retailer interested in stocking our products, please reach out to us at hello@buddielife.com.au.

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